Credits & Billing

Your plan’s monthly allowance

The allowance is granted per calendar month (UTC), not per billing date.

Credit packs you buy

500 credits for USD 5 · 1,000 for USD 10 · 2,500 for USD 25. Any plan may buy packs, including Free — a Free account with no monthly allowance can still use AI features by purchasing credits.

• •Monthly allowance credits expire at the end of each calendar month (UTC). They do not roll over — next month’s allowance replaces whatever is left.
• •Purchased credits do not expire. Mozonic reserves the right to treat purchased credits as forfeited after 24 consecutive months of account inactivity, and will email you before doing so. Credits are never forfeited silently.

Spending draws from your monthly allowance first, then from purchased credits — so the credits that expire are always used before the ones that don’t. Your balance shows both figures separately, along with the date your allowance resets.

• •AI assistant turns, priced per model by the amount of text sent and received.
• •Cloud mix analysis, priced per job.
• •Cloud audio generation, priced flat per model.

Local work costs nothing. Mixing, recording, DSP, local analysis, plugin scanning, exporting and voice dictation never consume credits.

Before a costly action the app shows an estimate. Estimates are estimates — the charge is based on actual usage, and a request is refused up front if your balance cannot cover its worst case.

There is also a daily spending limit per account. It exists to contain runaway loops and abuse, not to ration normal work: reaching it pauses AI requests until the next day, consumes no credits, and never affects your balance.

Per-model rates are set by Mozonic and can change. Rate changes are published in the app’s model list; a change never applies retroactively to usage already charged.

You are charged when a request completes, and when a reply is cut short because it reached its length limit — the work was still done.

You are not charged when the provider fails, refuses, rate-limits, is over capacity or is unreachable; when a model rejects the request; when Mozonic’s own provider account fails; or when an analysis job cannot be queued — in that last case any credits already debited are returned.

• •Consumed credits are not refundable. Once a request has been served, the usage has been paid for on your behalf.
• •Unused purchased credits: Mozonic will refund an unused pack within 14 days of purchase on request, at its discretion.
• •Refunded packs are reversed. If a pack purchase is refunded or charged back, the corresponding credits are removed. If you have already spent them, your balance may reach zero and Mozonic may recover the difference or suspend AI access.
• •Subscriptions follow the Payment & Refund Policy. Credit packs are one-time purchases and are not covered by subscription refund terms.

• •Upgrading grants the new tier’s allowance for the current month.
• •Downgrading or cancelling keeps every purchased credit. You lose the higher allowance, and Pro-only features — including Mozonic Agent — stop working. Cancelling does not refund or delete purchased credits.
• •Mozonic Agent is Pro-only and in Beta. Credits spent through it are spent; being Beta does not make usage free or refundable. See the Beta Terms.
• •Purchases are in USD and processed by Stripe; Mozonic never receives your card details. Applicable taxes may be added at checkout.